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Your Strategic Maritime Partner in Indonesian Waters

Providing world-class shipping agency, crew management, and logistics solutions across all major Indonesian ports.

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Helping global investors enter Indonesia
What We Do

Maritime services at every Indonesian port.

Maritime Excellence — Indonesia’s most trusted shipping agency.

Crew change, port clearance, logistics, ship chandling, and seafarer documentation — executed with precision at 12+ Indonesian ports. 24/7 operational support, no exceptions.

Explore Maritime Services
12+
Indonesian Ports
3,800+
Crew Changes / Year
200+
Shipping Clients
24/7
Operations
Crew Change
Seamless crew rotation, port to vessel.
Details
Meet & Greet
Personal airport & port welcome service.
Logistics
End-to-end maritime cargo coordination.
Details
Port Clearance
Fast-track official port documentation.
Ship Chandling
Full vessel provisioning & supply.
Seafarer Visa
Crew document & visa processing expertise.
Details
Tanjung Priok — Jakarta Tanjung Perak — Surabaya Tanjung Emas — Semarang Tanjung Intan — Cilacap Patimban — Subang Cirebon — Cirebon Belawan — Medan Kuala Tanjung — Batubara Dumai — Dumai Teluk Bayur — Padang Boom Baru — Palembang Panjang — Bandar Lampung Batam — Batam Tanjung Pinang — Tanjung Pinang Balikpapan — Balikpapan Samarinda — Samarinda Banjarmasin — Banjarmasin Pontianak — Pontianak Tanjung Redeb — Berau Tarakan — Tarakan Soekarno-Hatta — Makassar Bitung — Bitung Pantoloan — Palu Kendari — Kendari Parepare — Parepare Benoa — Denpasar Lembar — Lombok Barat Tenau — Kupang Labuan Bajo — Manggarai Barat Ambon — Ambon Ternate — Ternate Sorong — Sorong Jayapura — Jayapura Tanjung Priok — Jakarta Tanjung Perak — Surabaya Tanjung Emas — Semarang Tanjung Intan — Cilacap Patimban — Subang Cirebon — Cirebon Belawan — Medan Kuala Tanjung — Batubara Dumai — Dumai Teluk Bayur — Padang Boom Baru — Palembang Panjang — Bandar Lampung Batam — Batam Tanjung Pinang — Tanjung Pinang Balikpapan — Balikpapan Samarinda — Samarinda Banjarmasin — Banjarmasin Pontianak — Pontianak Tanjung Redeb — Berau Tarakan — Tarakan Soekarno-Hatta — Makassar Bitung — Bitung Pantoloan — Palu Kendari — Kendari Parepare — Parepare Benoa — Denpasar Lembar — Lombok Barat Tenau — Kupang Labuan Bajo — Manggarai Barat Ambon — Ambon Ternate — Ternate Sorong — Sorong Jayapura — Jayapura
Trusted by leading shipping companies
PT Samudera Indonesia
Chevron Pacific
OSM Thome
Wilhelmsen
Berge Bulk
PT Pertamina
Maersk Indonesia
NYK Line
Why Choose Us

The Standard for Maritime Agency in Indonesia

Nusantika offers the widest operational reach of any independent maritime agency in Indonesia. Our team handles every request with urgency and precision.

98%
On-time Rate
4.9★
Client Rating
2hr
Avg. Response Time
15+
Awards & Certs
16 Years of Experience
Trusted by leading shipping companies since 2008, with deep expertise in Indonesian maritime regulations and port procedures.
Nationwide Port Coverage
Operational presence at 12+ major Indonesian ports, from Sabang to Merauke, ensuring consistent service quality everywhere.
24/7 Response Commitment
Round-the-clock availability for emergency crew changes, medical evacuations, and urgent port clearances — always reachable.
Dedicated Account Manager
Every client is assigned a dedicated point of contact who speaks your language and knows your fleet intimately.
Client Testimonials

What Our Clients Say

"

"Nusantika's crew change team handled our entire rotation at Tanjung Priok flawlessly — 18 crew off, 18 crew on, zero delays. This is the only agency we trust for Indonesian waters."

RB
Capt. Robert van den Berg
Fleet Manager, Berge Bulk Ltd
"

"We've worked with many port agents across Southeast Asia. Nusantika stands out for their response time and proactive communication. Our 24/7 ops team relies on them completely."

SL
Ms. Sarah Lim
Marine Superintendent, Chevron Pacific
"

"The visa processing for our multinational crew used to take weeks. Nusantika does it in days. Their knowledge of Indonesian immigration is unmatched."

YT
Mr. Yasuhiro Tanaka
Operations Director, NYK Line Indonesia
FAQ

Frequently Asked Questions

A standard crew change at major Indonesian ports typically takes 4–8 hours from vessel arrival. We handle all immigration, transport, and hotel coordination. For urgent cases, we can expedite to 2–3 hours.

For a C1/D crew visa, we typically need: valid passport (min. 6 months), seafarer's book, letter of appointment from the ship management company, and crew list.

Yes — Nusantika operates 24/7/365. Our emergency line is always manned for urgent crew changes, medical evacuations, and critical port matters.

After your booking is approved by our team, we issue an invoice via email with a secure payment link. You can pay via Virtual Account, Credit Card, or QRIS.

We have active operations at 12+ ports including Tanjung Priok (Jakarta), Tanjung Perak (Surabaya), Belawan (Medan), Balikpapan, Makassar, Batam, Bitung, Pontianak, Semarang, and more.

Custom Solutions

Need a service not listed?

Tell us your requirements and we'll design a bespoke solution combining our capabilities and trusted partner network.