Crew Change (Sign On/Off)
Fast and efficient crew change services. We handle airport pickup, land/sea transport, to regulatory and harbormaster reporting processes.
Overview
What is included.
Smooth crew change services are vital for maintaining crew morale and maritime operational continuity. At NSI, we handle the entire crew change process series, from airport pickup to crew boarding (Sign On), or vice versa for disembarking crew (Sign Off).
We ensure every movement complies with maritime regulations and applicable health protocols, so principals and ship managers can rest assured knowing their crew is handled professionally.
Service scope
- Airport Pickup & Handling
- Land & Sea Transport (Boat Service)
- Sign On / Sign Off Process in Seaman Book
- Passport / Seaman Book Stamp (Arrival/Departure)
- Hotel Accommodation & Medical Check Up
Process
How we run it.
- 01
Pre-Arrival Handling
Initial coordination for flight tickets, arrival schedules, and sign-on/off document preparation.
- 02
Airport Pickup & Transport
Our team picks up crew at the airport and transports them to transit hotels or directly to the port using comfortable fleets.
- 03
Regulatory Clearance
Handling entry/exit stamps at relevant authorities and updating Seaman Books.
- 04
Medical Check-Up
Conducting health checks (if required) according to port standards and health regulations.
- 05
Boat Transfer
Transporting crew from the pier to the ship using safe and accredited boat services.
Documents
What you need to prepare.
- Valid Passport (Min. 6 months validity)
- Valid Seaman Book
- Letter of Guarantee from Shipping Company
- Flight Tickets (Arrival/Departure)
- Ship Crew List
Questions
Frequently asked.
How long does the crew change process take?
The standard process usually takes 1-2 days, depending on the ship schedule and crew document completeness. For urgent cases, we can expedite the process with special coordination.
Does this service include visa handling?
Yes, we can also assist with Visa on Arrival (VoA) or e-Visa if foreign crew do not have it yet. Our team is experienced in handling various types of maritime visas.
Is 24-hour pickup service available?
Yes, our operational team is ready to serve crew pickups and drop-offs 24/7, including holidays and midnight according to flight schedules.
What if there are sudden schedule changes?
We understand that ship schedules can change at any time. Our team is flexible and ready to adjust pickup or drop-off schedules with minimal notice.
Are quarantine and medical check-up services available?
Yes, we work with accredited clinics and hospitals for medical check-ups and can arrange quarantine according to applicable health protocols.
How much does the crew change service cost?
Costs vary depending on port location, number of crew, and additional services required. Please contact us for a quote tailored to your needs.
Can you handle crew change for multiple crew at once?
Certainly, we are experienced in handling crew changes for large groups. We will coordinate transportation, accommodation, and documentation for all crew efficiently.
Locations
Ports we serve.
Other services